Question 1

Who builds the project?

Accepted Answer

Edu-Noon designs, assembles, programs, integrates, tests and finishes the agreed work, then prepares it for delivery.

Question 2

Are these certified products?

Accepted Answer

No. Every project is an educational prototype for demonstration and learning. We do not claim medical certification, industrial compliance, guaranteed safety, or universal device compatibility.

Question 3

Can I use my own hardware?

Accepted Answer

Yes. We inventory and review the condition of the parts you send, assess compatibility, and ask you to accept replacement costs before work begins.

Question 4

Is a requested deadline a confirmed delivery date?

Accepted Answer

No. A requested deadline is recorded with your request. Build time is confirmed after scope approval, and delivery transit time is separate.

Question 5

What about school or university rules?

Accepted Answer

Some institutions restrict outside assistance on assessed work. You are responsible for checking and following your institution's rules and declaring assistance where required. Edu-Noon does not guarantee grades, awards, or acceptance of any submission.

Question 6

How are prices shown right now?

Accepted Answer

Catalog prices are owner-review seed values shown with a pending-approval indicator. They are proposals, not verified final prices, and direct purchase is blocked until the owner approves them.

Question 7

Can I use my own components?

Accepted Answer

Yes. Send a list first. We inventory and condition-check parts on arrival, assess compatibility, and agree replacement costs with you before work continues.

Question 8

Do you repair or upgrade an existing project?

Accepted Answer

Yes, after a diagnostic review. Some faults cannot be repaired economically, and we say so instead of guessing.

Question 9

How is delivery handled?

Accepted Answer

Delivery is estimated separately from build time and confirmed before dispatch. Coverage and fees are described in the delivery policy.

Question 10

How do refunds work?

Accepted Answer

Custom builds are prepared specifically for you, so refunds follow the returns and cancellation policy rather than a general change-of-mind rule.

Frequently asked questions